Frequently Asked Questions

How to Create a New Group ?

  • Click on Menu  (Hamburger Icon)
  • Click on Groups (Side Navigation Menu)
  • Click on "+"  icon on bottom side (Groups List)
  • Enter a name for your group in the “Create Group” form that appears
  • Click on “Create” button

How to allow/disallow users from creating Groups ?

  • Click on Menu  (Hamburger Icon)
  • Click on Modules (Side Navigation Menu)
  • Select Site Roles
  • Click on three dots  icon on next to the site role you wish to modify
  • Select Edit
  • Untick "Create Groups"
  • Click on “Update” button

Do you provide Grupo installation services ?

Yes, we do provide free installation service. Once you have purchased Grupo, contact our support team via  [email protected]

How to Integrate with WordPress ? [Single Sign On]

Looking for a way to integrate your WordPress website with Grupo? No worries! We’ve got you covered with our WordPress plugin. Connect your website and Grupo in a wave of a wand. Kindly check : https://grupopro.baevox.com/wordpress-integration/

Where Can I find the Grupo Chat Documentation?

For Grupo Documentation check : https://grupopro.baevox.com If you are unable to find the answers you need from these resources, send an mail to [email protected]

Can I Install "Grupo Chat" on Shared Hosting ?

Yes, You can install Grupo Pro on shared hosting. Most current web servers (Shared, Cloud, VPS & Dedicated) with PHP & MySQL installed will be capable of running Grupo.

How to enable/disable features or apply limitations for Registered/Guest Users or other Site Roles ?

  • Click on Menu  (Hamburger Icon)
  • Click on Modules (Side Navigation Menu)
  • Select Site Roles
  • Click on three dots  icon on next to the site role you wish to modify
  • Select Edit
  • Make all the required changes in the “Edit Site Role” screen
  • Click on “Update” button

How Can I Purchase Grupo ? Is it One time payment ?

Yes, It is one time payment. Grupo Chat is a codecanyon exclusive Chatroom script. You can purchase Grupo Chat license from : 1.envato.market

How to Enable Push Notifications ?

  • Click on Menu
  • Click on Settings (Side Navigation Menu)
  • Select Notifications
  • Select your Push Notification Service under “Push Notification” drop down.
  • Enter the details of your Push Notification service
  • Click on “Update” button

How to Enable or Disable Sound Notifications ?

  • Click on Menu
  • Click on Settings (Side Navigation Menu)
  • Select Realtime Settings
  • Select a Notification Tone under “Notification Tone” drop down.
  • Click on “Update” button